Privacy Policy

Effective Date: October 4, 2025

Life Touch Massage and Lymphatic Care LLC (“we,” “us,” or “our”), operated by Stephanie Adams, respects your privacy and is committed to protecting your personal and health information. We comply with the Health Insurance Portability and Accountability Act (HIPAA), the Children’s Online Privacy Protection Act (COPPA), and applicable Florida privacy and healthcare laws, including Florida Statutes §456.057.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://massagelymphaticcare.com (the “Site”) or receive services from us. By using our Site or services, you consent to these practices.

1. Information We Collect

We may collect the following types of information:

Personal Identifiers

• Name, address, email, phone number, and date of birth.
   

Health Information (Protected Health Information under HIPAA)

• Medical history, treatment notes, and insurance details provided during your intake or treatment.
   

Child Data (Under 13 Years Old)

• Collected only with verified parental consent, including the child’s name, guardian contact, and treatment records.
   

Technical Data

• IP address, browser type, device information, and site usage data (via cookies and analytics tools).
   

2. How We Use Your Information

We use your personal and health information to:

• Provide professional massage and lymphatic therapy services.
   
• Process payments and insurance claims.
   
• Communicate appointment reminders or relevant health updates.
   
• Improve our website, operations, and client experience.
   
• Comply with federal and state legal obligations (including HIPAA and COPPA).
   

3. Data Sharing & Disclosure

We do not sell or rent your personal data. We share information only:

• With your explicit written consent.
   
• With healthcare professionals involved in your care.
   
• With service providers (e.g., payment processors or booking systems) bound by confidentiality agreements.
   
• When required by law, court order, or to protect public safety.
   

4. Children’s Privacy (COPPA Compliance)

We comply fully with the Children’s Online Privacy Protection Act (COPPA):

• Verifiable parental consent is required before collecting any data from children under 13.
   
• Parents or guardians have the right to review, delete, or stop further collection of their child’s information at any time by contacting us directly.
   

5. HIPAA Compliance

Your Protected Health Information (PHI) is safeguarded according to HIPAA and state law.

• Electronic health records are encrypted and stored securely.
   
• Physical records are maintained in locked storage.
   
• Staff receive ongoing privacy and security training.
   

A detailed HIPAA Notice of Privacy Practices is provided to every client during intake, explaining how PHI is used and shared for treatment, payment, and operations.

6. Data Security

We employ multiple layers of protection, including:

• HIPAA-grade encryption for electronic data.
   
• Secure, access-restricted systems for digital files.
   
• Locked filing systems for physical documents.
   
• Routine staff training and compliance checks.
   

While we strive to maintain the highest security standards, no system is completely immune from risk.

7. Your Rights

You have the right to:

• Access, review, and request corrections to your personal or health records.
   
• Request restrictions on how your information is used or disclosed.
   
• Opt out of non-essential marketing communications.
   
• Parents or guardians may manage or delete their child’s data.
   

To exercise these rights, contact us using the information below.

8. Data Retention

To comply with Florida Statutes §456.057 and HIPAA:

• Adults: Records are retained for 7 years after the last date of service.
   
• Minors: Records are retained for 7 years after the child reaches age 18.
   

9. Cookies and Website Tracking

Our Site may use cookies and analytics tools to improve usability, personalize your experience, and monitor performance. You can manage or disable cookies through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. For significant changes, we will notify clients via email or in writing.

11. Contact Us

For questions, requests, or privacy concerns — including COPPA or HIPAA inquiries — please contact:

Life Touch Massage and Lymphatic Care LLC
Attn: Stephanie Adams
📍 12731 World Plaza Ln, Building 83, Suite 2
Fort Myers, FL 33907
📞 (239) 448-6200
📧 Stephanie@massagelymphaticcare.com

12. Florida Compliance Notice

This policy complies with:

• HIPAA (45 CFR Parts 160 & 164)
   
• COPPA (15 U.S.C. §§ 6501–6506)
   
• Florida Statutes §456.057 (Retention of medical records)
   
• Florida Information Protection Act (FIPA), Fla. Stat. §501.171
   
• Florida Digital Bill of Rights (FDBR, 2024)
   

If you believe your privacy rights under Florida law have been violated, you may also contact the Florida Attorney General’s Office:

Office of the Attorney General, State of Florida
Consumer Protection Division
PL-01 The Capitol, Tallahassee, FL 32399-1050
📞 1-866-9-NO-SCAM (1-866-966-7226)
🌐 www.myfloridalegal.com